FAQ

Here at DS Legacy, we understand that every business is unique. To help you better understand how we can support your IT needs, we've answered some frequently asked questions below. If you don’t find what you’re looking for, feel free to reach out to us directly!

Q1: What services do you offer?

We specialize in data processing for AI, IT customer support, project management, business analysis, and end-to-end design and development. We work closely with you to develop tailored solutions that address your specific business needs.

Q2: How do I get started working with DS Legacy?

It’s simple! You can reach out to us through our contact form, email us or give us your number by filling CONTACT page. We’ll schedule a consultation to discuss your requirements and how we can help your business succeed.

Q3: What industries do you serve?

We work with a variety of industries, including tech, finance, healthcare, and more. Our solutions are adaptable and can be customized to meet the specific needs of any business.

Q4: How do you ensure the security of our data?

At DS Legacy, we prioritize data security. We implement industry-standard encryption, compliance with privacy regulations, and secure cloud solutions to ensure that your data remains safe and protected.

Q5: How do you approach project management and business analysis?

Our approach to project management is methodical, transparent, and collaborative. We work closely with you to set clear goals, establish timelines, and manage risks. Our business analysts conduct thorough assessments to identify opportunities for improvement and help optimize processes, ensuring we deliver results that align with your objectives.

Q6: Do you offer ongoing support after a project is completed?

Yes! We provide ongoing IT support, including troubleshooting, updates, and continuous improvements. Our goal is to build long-term relationships with our clients and support them as their needs evolve.

Q7: How long does it take to complete a project?

The timeline for each project depends on its scope and complexity. During our initial consultation, we’ll provide you with an estimated timeline based on your specific needs. We ensure timely delivery while maintaining high-quality standards.

Q8: What makes DS Legacy different from other IT companies?

At DS Legacy, we are a sister-owned business that combines passion, dedication, and technical expertise. We offer a personalized approach, tailoring solutions to meet the unique challenges and goals of each client. Our clients appreciate our commitment to excellence and our deep understanding of both technology and business processes.

Q9: What is your pricing model?

We offer customized pricing based on the specific needs and scope of each project. During our consultation, we will discuss your requirements and provide a transparent, competitive pricing structure. There are no hidden fees—just clear, straightforward pricing.

Q10: Can you help with AI-related projects?

Absolutely! We specialize in data processing for AI applications. Whether you're developing AI-driven systems or need help organizing and optimizing your data, we have the expertise to support you every step of the way.